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SERIALNINE では、優れた顧客体験を提供することに誇りを持っており、製品のシームレスなインストールと楽しさを保証する包括的な手順を提供しています。
Warranty information
Limited Warranty – 1 Year Manufacturer's Defect
At SERIALNINE, we stand behind the quality and craftsmanship of our products. All SERIALNINE parts come with a 1-year limited warranty covering manufacturing defects in materials and workmanship from the date of purchase.
What’s Covered:
If the product fails due to a manufacturing issue, we will repair or replace the defective component at no charge (excluding shipping and labor).
Whats not covered
Installation errors are not covered under this warranty. All SERIALNINE products come with detailed fitment guides or clear documentation where applicable. If you’re unsure how to properly install a component, we strongly recommend seeking professional assistance.
How to make claim
To initiate a warranty claim, please email info@serialnine.com with:
1-Your original order number
2-Clear photos of the issue
3-A description of how the failure occurred
We’ll review the claim and respond within 3–5 business days. In most cases, we’ll ask for the part to be returned for inspection.
Fine Print
This warranty is non-transferable and applies only to the original purchaser. SERIALNINE reserves the right to deny warranty claims resulting from improper use or installation. This warranty is limited to the repair or replacement of the defective product and does not cover any incidental or consequential damages.