Terms and Conditions
Any goods provided to you by SERIALNINE other than as expressly provided in a written agreement between you and SERIALNINE are provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement of trademarks, trade dress, copyrights, patents, or other rights held by others.
SERIALNINE does not endorse, nor recommend modification of vehicles for use in public highways, since warranty or government regulations may be violated. As an express condition of sale of any performance part, the buyer acknowledges and agrees to use the performance parts for the modification of vehicles in sanctioned OFF-ROAD competitive events only. While every effort is made to provide technical information and assistance, we have no control over owner installation, modification, and unusual stress that performance parts are subject to. The buyer assumes all responsibilities for determining the suitability of the product. All aftermarket products should always be installed by professional customize shops only.
Along with purchase made from SERIALNINE, Buyer agrees to the following:
Condition of Sale: All sales are final and all products sold by SERIALNINE (The Seller) are sold "as is" to the Buyer.
Returns: Authorization to return any and all products must be obtained by the Buyer from SERIALNINE in advance and must be made within (5) days of receiving the product. All returned products to SERIALNINE are subject to 25% restocking fee. All products which are approved for return are for store credit only. All products returned for credit must be in the same condition as it was originally delivered by SERIALNINE to the Buyer. Only the original Buyer may request for a return of products. All warranty cards and other such items must be included with the product being returned. Defective items may be exchanged for the same item only, and only after warranty has been cleared from original manufacturer will the Buyer receive product back. After receipt of goods, SERIALNINE shall inspect the goods to determine the exact quantity and condition of goods received. If SERIALNINE does not accept the goods as being defective and/or returnable for any reason, Buyer must accept incurred costs. Wheels and Tires which have been mounted or used are not returnable under any condition. Special Orders, Custom Made Orders, and all Electrical or Mechanical parts are not returnable.
All Returns are to be shipped to:
901 ~ 115 Schoolhouse Street
Coquitlam B.C. V3K-4X8
Special Orders: All special orders require payment in full before product begins assembly or manufacturing. If there is any cancellation for any reason by the Buyer, that payment is forfeited immediately to SERIALNINE and is returnable by SERIALNINE at their discretion. SERIALNINE shall not be responsible for any late shipments. All shipping dates given are approximate. Buyer shall not be entitled to chargebacks, reductions of price, or other offsets as result of late shipment or failure to deliver in estimated time of delivery.
Contingencies: SERIALNINE shall not be liable for any failures to produce product to Buyer when the cause of such failure is the result of the forces of nature, labor disputes, supplies or materials shortage, acts of local, state, national, civil, or other authorities or public agencies; utility or communication failures, accidents, strikes, transportation problems, or any act or cause that does not normally occur in the ordinary course of SERIALNINE’s business.
Warranty /Liability: SERIALNINE’s sole warranty for any and all products sold is set forth in the warranty documentation associated with the product. SERIALNINE gives no warranties, express or implied, including, but not limited to, the implied warranties of merchantability, and fitness for a particular purpose. SERIALNINE will not be held liable for any damages which are incurred directly or indirectly on the vehicles or operators or passengers of the vehicle.
Performance Products: SERIALNINE does engage in selling after-market items and the Buyer does understand the ramifications for having these performance or after-market parts on a vehicle. SERIALNINE is not held responsible for any misconception or disappointments associated with any of these parts. All engine, exhaust, performance, body kits, and modification parts are legal for off-highway use only.
Body Kit / Aero-Dynamics: Buyer fully understands that all body kits are sold "as is" with no warranty expressed or implied; due to the fact that most body kits are made of 100% fibreglass. Buyer also understands that due to strict U.S. Federal and State Safety crash guidelines, SERIALNINE is not responsible or liable for any damages or possible injury incurred upon possible accidents due to driver error, incorrect installations, bad judgment (cracking or breaking your aero parts) or act of nature/God, Allah, Jehovah, etc... All body kits (aero components) are only recommended and legal to be used for off-highway use such as track racing or for exhibition show only! Buyer understands that all body kits (aero components) may need modifications for correct fitment such as removal of safety reinforcements, removal of factory bumper lights/side marker indicators, shaving, molding, etc. Because several of these kits are prototyped and used on NON-USA vehicles that have much less safety standards/requirements in their respected country of origin. We strongly RECOMMEND you only have highly skilled body shop/ technician install and paint any body kit (aero components) for factory or show quality look.
Installations: SERIALNINE offers professional installations and set up of all products we carry.
Payment Information and Options: No personal or company checks accepted under any circumstances! We do accept money orders such as US Postal, Western Union, Certified bank check/money orders, bank transfers, and other store money orders. We also accept Visa, MasterCard, and Discover credit cards, as well as PayPal and the payment methods they accept. Only Canadian residents need apply applicable sales tax to total. Before sending money order/ certified bank check, please call or email SERIALNINE for total with shipping and handling to your door. Upon sending payment through Postal, UPS, Fed-Ex, etc.. Please include payment, full name, shipping address, contact phone number, year, make, model or vehicle. Example: 1993–1997 Lexus GS300.
Shipping / Handling: Please make sure everything is in satisfactory condition upon delivery. We are not responsible afterwards. If claim is needed to be made, please save all original packing materials such as box, box filler, labeling, tape or claim may not get fulfilled upon request. After claim is made and the motions are completed entirely, only exchange of same part that was originally damaged is acceptable. Buyer shall pay shipping fees if product needs to be sent back to factory for repairing, and Buyer shall also pay all shipping costs on all products returned for any reason to SERIALNINE. Alternative shipping is available for other US territories and outside countries such as Japan, UK, Australia, Middle East, etc.. Not all shipping rates are readily availble for boat or air to other countries. We can get S/H estimates only if requested and provided you email or fax us your full name, address, and appropriate postal code(s). UPS is available worldwide, but is extremely costly as it goes air only.
Final Note: By purchasing from this site. You have accepted the terms of agreement. Due to the fact that these are competition parts we all love and want to use, high stress is put on everyday driven factory vehicles and race vehicles.
WE ARE NOT RESPONSIBLE FOR PRODUCTS NOT PURCHASED DIRECTLY FROM SERIALNINE OR PARTS THAT WERE ORIGINALLY PURCHASED FROM SERIALNINE AND HAVE BEEN RE-SOLD BY ANY PRIVATE INDIVIDUALS.
PRIVACY & SECURITY
SERIALNINE values its customers and all technically feasible steps are taken to protect their privacy. We do not sell or rent personal information. In order to demonstrate our commitment to your privacy, we have prepared this statement disclosing the privacy practices for the entire site. Additional terms and conditions, if any, regarding the collection and use of your information may also be provided to you before you sign up for a particular service.
What Information is collected : In general, when you visit our website and access information, you remain anonymous. Personal information from visitors to our website is collected on a voluntary basis only and an explanation is provided as to its use at the time it is requested. This collected personal information is used to respond to online queries, supply requested information SERIALNIN MFG INC. Products and services, enable online sales, ship ordered products, establish approved links, and for internal market analysis. SERIALNIN MFG INC collects certain information from and about its users in three ways -- directly from the user, from our server logs, and with cookies.
User-Supplied Information: When you sign up for one of our services (such as News Blog or our e-mail news list) we may ask you for your name, e-mail address, and some other personal information. The more accurate information you volunteer, the better we are able to customize your website experience.
Server Log Information: When you visit website, you disclose certain information about yourself, such as your Internet Protocol (IP) address, the time of your visit, and the referring location (e.g., the site or page that offered a link to our page). SERIALNINE MFG INC. like many other sites, records this basic information about visits to its site. This information helps us identify which areas of our site are of interest to our visitors. We review the IP addresses of our visitors for the purposes of system administration, to improve the content of our pages, and to verify web traffic to our site.
How We Protect Your Information: This site uses a secure server (SSL) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse, and alteration of your information once it is in our records. Your access to some services and content is password protected. The privacy and protection of your personal information is vitally important to us. SERIALNINE MFG INC does not make personal information available to any third parties without your permission. Companies under the direct control of SERIALNINE MFG INC. may share information with one another, but all such companies are equally committed to protecting your privacy. SERIALNINE MFG INC. may disclose personal information when we believe in good faith that the law requires it or to protect the rights or property SERIALNINE MFG INC.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Despite our best efforts to protect your personal information, SERIALNINE MFG INC. cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. However, once we receive your transmission, we make our best effort to ensure its security on our systems.
How You Can Help Protect Your Information: We recommend that you do not divulge your user name and password to anyone. SERIALNINE will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. In addition, if applicable, you should remember to sign out of your SERIALNINE account or service at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else, or are using a computer in a public place like a library or Internet cafe. You should remember that whenever you voluntarily disclose personal information online, such as on message boards, through e-mail, discussion groups, or in chat areas, your information can be collected and used by others, and you do so at your own risk. You are also solely responsible for maintaining the secrecy of any passwords you set up and/or any account information.
SERIALNINE MFG INC. does not intend to collect personally identifiable information from children under age 13 without permission of the child's parent or legal guardian. Children under the age of 13 should submit personally identifiable information to SERIALNINE only with the explicit permission of their parent or legal guardian. Where appropriate SERIALNINE. will instruct children not to submit personal information. If your child has submitted personal information and you would like to request that such information be removed, you may do so by contacting the Marketing Manager at SERIALNINE at 778-988-9089 and reasonable efforts will be used to comply with your request.
Links To Other Sites: This website may contain links to other third party sites. We take steps to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the privacy standards and practices of third parties. SERIALNINE strives to keep online visitor information secure against unauthorized access and use.
How to Correct Inaccuracies: If you sign up for one of our services, we may send you a confirmation e-mail confirming your new account and/or service. The message will be sent to the address that you supplied us and will describe ways for you to change or delete the account information provided. Remember to keep the confirmation e-mail as it will also contain information that will help you in case you run into problems accessing our services.
Quality Customer Experience: SERIALNINE. is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by contacting our customer service department at 778-988-9089